FAQs

  • We are thrilled to announce that we offer bespoke design commissions to a limited number of clients per year.

    Respectfully, we will not accept or take inspiration from other bridal designers if this is what you have in mind. Bespoke gowns start from $8,500 AUD and you will have an opportunity to work alongside Ingrid to create your custom gown. You will have 3-4 fittings thorughout this process.

    All appointments will be held from our Sydney Atelier or via a Zoom meeting if you are unable to attend.

  • We recommend our brides to receive their dress two months ahead of their wedding day to allow time for alterations. Therefore we advise ordering your dress at least 6-7 months before your wedding.

  • We can accomodate a limited number of rush orders at any given time.

    If you need your wedding gown in a rush please kindly get in touch with us directly or your nearest stockist to discuss rush options & fees.

    Standard delivery timeframes are 20-24 weeks not including shipping and alterations.

  • Our Bridal collection is available via our exclusive retail partners. If you’re unable to visit a retailer due to distance or if we do not currently have a retailer in your region we would love to create your dream gown. Please contact us via our contact page and we will gladly assist you with your enquiry.

  • Our standard size chart is true to Australian/International sizing and ranges from size AU4-AU22.

    We offer a split-sizing options and bespoke sizing at an additional service fee. For more information please contact your nearest stockist.

  • Your stylist will assist you in ordering the dress as close to your current measurements as possible, based on both the sample that you try on and your current body measurements.

    All dresses will require alterations to give you a perfect fit. Generally our gowns require minimal alterations. We do recommend budgeting between $500-$1000 for alterations.

  • Our bridal gowns are proudly made within our own Atelier located in Sydney, Australia.

    Each gown is hand cut and sewn individually by our highly skilled in-house team. We source only the finest quality fabrics from across the globe and develop custom hand-embroideries with our fabric mills. All our bridal gowns are Made-to-order and therefore not in stock for immediate delivery.

    If you are looking to purchase a sample please email us as we do sell sample gowns from time to time.

  • Our bridal collection is available via our selected retail partners globally. Please contact us via our contact page and we will gladly assist you with your enquiry.

    SALE EVENT items are available to purchase online exclusively through ingridolic.shop